Privacy Policy

1. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you:

• Make a purchase: Name, email address, shipping address, billing address, phone number
• Create an account: Name, email address, password
• Subscribe to our newsletter: Email address
• Contact us: Name, email address, message content
• Leave a review: Name, rating, review content

Payment Information

We use Stripe as our payment processor. Your credit card details are collected and processed directly by Stripe and are never stored on our servers. Stripe is PCI-DSS compliant and uses industry-leading security measures. For more information, see Stripe's Privacy Policy.

Automatically Collected Information

When you visit our website, we may automatically collect:

• Device information: Browser type, operating system, device type
• Usage data: Pages visited, time spent on pages, click patterns
• Location data: Country and city (approximate, based on IP address)
• Referral information: How you arrived at our website

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your questions and support requests
• Send promotional emails (only with your consent)
• Improve our website, products, and services
• Prevent fraud and protect our business
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information.

We may share your information with:

• Payment processors: Stripe processes your payment securely
• Shipping carriers: To deliver your orders (USPS, UPS, FedEx)
• Email service providers: To send transactional and marketing emails
• Analytics providers: To understand website usage (Google Analytics)
• Legal authorities: When required by law or to protect our rights

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your shopping cart
• Keep you logged into your account
• Understand how you use our website
• Personalize your experience
• Measure advertising effectiveness

You can control cookies through your browser settings. Disabling cookies may limit some website functionality.

Third-Party Analytics

We may use Google Analytics and Facebook Pixel to analyze website traffic and measure advertising effectiveness. These services may collect information about your online activities over time and across different websites.

5. Data Security

We implement appropriate security measures to protect your information:

• 256-bit SSL encryption for all data transmission
• Secure payment processing through Stripe (PCI-DSS compliant)
• Regular security audits and updates
• Limited access to personal data on a need-to-know basis
• Encrypted database storage

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Order information is retained for 7 years for tax and legal purposes. You may request deletion of your account data at any time.

7. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications at any time
• Portability: Request your data in a portable format

To exercise these rights, contact us at info@lifeyze.com.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

We do not sell personal information.

9. International Users

Our website is operated in the United States. If you are located outside the United States, please be aware that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

10. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our website after changes indicates acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: